Thank you for choosing to be part of our community at Izzy on the Eyes, doing business as izzyontheeyes.com (”we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy, or our practices with regard to your personal information, please contact us at [email protected].

When you visit our website izzyontheeyes.com and use our services, you trust us with your personal information. We take your privacy seriously and are committed to transparency. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

If there are any terms in this policy that you do not agree with, please discontinue use of our Services.

This policy applies to all information collected through our website and/or any related services, sales, marketing, or events.

1. WHO WE ARE

This website is operated by Izzy on the Eyes, a business based in British Columbia, Canada. This Privacy Policy applies to all personal information collected through izzyontheeyes.com.

2. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide:

When you interact with us, we may collect:

Name, email, address, phone numberPayment information (processed via Stripe and PayPal)Passwords and login credentialsMessages or testimonialsDetails from contact forms or custom music requests

Information Automatically Collected:

We automatically collect usage and device data such as:

IP address, browser type, and device infoGeographic locationUsage activity on our site (via cookies and analytics tools)

Data from Third Parties:

We may receive limited data from public databases, marketing partners, or third-party platforms (e.g., Google/Facebook login). You will be informed where applicable.

3. HOW DO WE USE YOUR INFORMATION?

We process personal data based on one or more of the following legal grounds:

Your consentContractual necessity (to fulfill a service or product request)Legal obligationOur legitimate interests, such as marketing and service improvement

We may use your data to:

Create/manage your accountDeliver products and services (including custom music)Respond to inquiries and customer supportSend marketing communications (you can opt out)Analyze site usage for performanceProtect against fraud or abuseComply with legal requirements

4. WILL YOUR INFORMATION BE SHARED?

No. We do not sell, share, or rent your personal data to third parties.

We may share your data only with trusted service providers who help us operate our business (e.g., Stripe, PayPal, GrooveKart, email platforms), under strict data protection terms.

In rare cases, we may disclose information:

If required by law or court orderTo prevent harm or respond to fraudDuring a merger or business reorganization (you will be notified)

5. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

Track analyticsImprove website performanceRemember user preferences

In jurisdictions where required (e.g. EU), we present a cookie banner and seek your consent for non-essential cookies. You may manage cookie preferences through your browser.

6. INTERNATIONAL DATA TRANSFERS

As we are based in Canada, your data may be transferred and stored outside your home country.

For visitors from the European Economic Area (EEA):

If we transfer your data to third countries (such as the United States), we will use appropriate legal safeguards under GDPR, including:

Standard Contractual ClausesData Privacy Framework participation (where applicable)

7. CHILDREN’S PRIVACY

We do not knowingly collect or market to children under 18.

We comply with COPPA (U.S.) and PIPEDA (Canada).

If we become aware that we’ve collected data from a child under 13, we will promptly delete it.

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

Access and request a copy of your personal dataCorrect or update inaccurate informationRequest deletion (“right to be forgotten”)Restrict or object to data processingWithdraw consent at any timeFile a complaint with your local authority